Privacy Policy Marketing
In this Privacy Policy for Marketing, we will explain how we collect, use and disclose your personal data for our marketing purposes (e.g. when you order our newsletters, when you voluntarily participate in market research or customer feedback interviews and questionnaires).
Responsible for data processing to the extent described below is tesa SE, Hugo-Kirchberg-Straße 1, 22848 Norderstedt, Germany or a company of the tesa Group [see overview tesa group].
Your consent to our collection, use and disclosure of your personal data for our marketing purposes
We will collect, use and disclose your contact data for the purpose of direct advertising, provided that we have received your express consent. In this context, we usually collect, use and disclose your contact data (e.g. name, postal address, e-mail address, telephone numbers) as well as your interests/preferences with regard to our products for example:
- Inviting you to our events or trade fairs
- Providing you with our offers and information about our services and products;
- Sending to you Christmas/New Years greetings; and
- Inviting you to participate in customer surveys, or market research
You can withdraw your consent to our collection, use and disclosure of your personal data for direct advertising purpose at any time without giving reasons. We will note your withdrawal and will no longer collect, use or disclose your contact data for marketing purposes in the future. Simply send us an e-mail to Sales.Singapore@tesa.com.
Customer surveys, feedback and market research
Your participation in an anonymous customer satisfaction survey is voluntary. To carry out the survey, we will only collect, use and disclose your connection data required for technical reasons, including your IP address, which we do not store.
When you participate in market research and customer feedback interviews/questionnaires, we will collect, use and disclose your personal data that you provide to us for these purposes after obtaining your consent. Depending on the type and scope of the analysis in detail, we may collect, use and disclose the following categories of personal data from you:
- Information about you (e.g., first and last name, telephone number, e-mail address);
- Information about your company as the content of interviews and/or questionnaires; and
- Other information that you give us in this context.
You can withdraw at any time and without giving reasons your consent given to our collection, use and disclosure of your personal data for customer satisfaction survey, market research and customer feedback interviews/questionnaires conducted by us. Simply send us an e-mail to Sales.Singapore@tesa.com
Newsletter
If you order our newsletter, we will need to collect, use and disclose your personal data (at least your e-mail address) to send you information about our products, services, events or other interesting information about us with your express consent. After you have placed your order on our website, you will receive a confirmation e-mail to the e-mail address you provided (so-called double opt-in). During the ordering process, we will ask you to agree to further newsletter tracking.
In doing so, we integrate individual tracking pixels into our newsletters, which enable us to recognize when the newsletter sent to you was accessed or opened and individualize the links present in the newsletter in order to be able to evaluate when you clicked on which link.
If you wish to withdraw your consent, use the link provided in each newsletter to unsubscribe or adjust your consent, or simply send us an email to Sales.Singapore@tesa.com
Duration of personal data storage
We will anonymize or pseudonymize your personal data at the earliest possible time. If we work with a market research company, anonymization usually takes place immediately before the personal data is passed on to tesa.
Your personal data will be stored by us for as long as it is required for the above-mentioned purposes or due to legal requirements.
Recipients of your personal data
For personal data processing, we are supported by our technical service providers, newsletter providers and commissioned market research institutes, which are bound to secrecy and only process the personal data on our behalf.
Recipients of your personal data are other companies within the tesa Group with whom we work closely.
Further information on data protection
Further information on our efforts on data protection can be found in our data protection declaration.