Privacy Statement

Here you find the information regarding the way we protect your data. In addition to the general Privacy Statement, there are further specific privacy policies. 
 

(You are here) Privacy Statement for general privacy information
Here you can find out the way we generally handle your personal data. In addition to our contact details and the ones of our data protection officer, you can find here the information regarding your rights.

Privacy Policy for our Social Media Pages
If you want to read more about the handling and processing of personal data in the context of using social media platforms, please click here.
Privacy Policy for Online Ordering on Online Marketplaces
When you purchase our products on online marketplaces, you can find here more information concerning the processing of your data. 
Data protection information for tesa PRO
Here you can find information about how we process your data in the case you have a customer account at tesa PRO. 
Data protection notices for the tesa Online Shop
Here you can find information about how we process your data in the case you have a customer account at tesa Online Shop. 
Privacy Policy Marketing
Read here how we use your data as part of our marketing, e.g. for newsletters, customer surveys or market research.
Data Protection notices for cookies and tools at tesa.com
For information on the third-party cookies and tools used on tesa.com, please read our cookie settings. Here you can also revoke or change your consent to cookies and tools at any time 

tesa tape Asia Pacific Pte. Ltd.

In addition, tesa SE, Hugo-Kirchberg-Straße 1, 22848 Norderstedt, Germany and other companies of the tesa Group [see overview tesa Group] may also be responsible [for the collection, use, disclosure, protection and storage of your personal data] on the basis of the tesa Group's internal data protection rules.

For questions of any kind, we offer you the opportunity to contact us via a form provided on the website. In this case, the data marked as mandatory is required in order to be able to assign and answer the request. Further information may be provided voluntarily.

For questions of any kind, we offer you the opportunity to contact us via a form provided on the website. In this case, the personal data marked as mandatory in the form is required in order for us to be able to assign and answer your question or respond to your request. Further information may be provided voluntarily. In that case, it is deemed that you have provided your consent for us to use your personal data to answer your question or respond to your request. 

Our collection, use and disclosure of your personal data may arise on the one hand due to the implementation of pre-contractual measures that precede a contractually regulated business relationship or on the other hand in the fulfillment of obligations arising from a concluded contract with you. This may include, for example, the processing of purchase orders, deliveries, payments, or the preparation and response to quotation requests from individuals. In addition, tesa is subject to various legal obligations that may require the collection, use and disclosure of your personal data. These legal obligations may arise, for example, from tax law, commercial law, foreign trade law, or sanctions law. In addition, it may be necessary for the collection, use or disclosure of your personal data to protect certain interests of tesa. Such interests are in particular the conclusion or implementation of contracts and other business relationships with our business partners, suppliers or interested parties for whom you may be acting as a representative or as an employee. Furthermore, the other interests may also be for internal administrative purposes (e.g. for accounting) or to ensure IT security and operation, as well as to conduct compliance investigations and to ensure building and facility security with your express consent. 

In the context of our business relationship, you must provide those personal data that are necessary for the establishment and implementation of a transaction and for the fulfillment of the associated obligations, which we are required by law to collect or are entitled to collect. Without this personal data, we will generally not be able to contact you and/or enter into and perform the transaction with you. If you have provided us with data voluntarily, we will indicate this accordingly when collecting the personal data. If you consent to the use of personal data for advertising and market research purposes, we will use your personal data also for the purposes for which the consent was granted (e. g. for newsletters) until you withdraw your consent. This means that we will contact you in the manner indicated in the declaration of consent (e.g. e-mail, telephone, post) and provide you with information and individualized advertising about our products and services based on the analysis of your purchase & clicking behavior on our websites. Finally, we use your data to analyze and improve the effectiveness of our websites.

Your personal data will always be treated confidentially by us and will only be transmitted to the following recipients: In some cases, it may be necessary for us to pass on your personal data to other global companies within our group for the above-mentioned purposes [see tesa Group overview]. We pass on the data collected as part of the contact form to the company responsible for the addressing of your inquiry. Your personal data may therefore also be transferred to countries outside of Singapore, insofar as this is necessary to respond. We share your personal data with service providers who support us in the operation of our websites and our IT systems. Our service providers are strictly bound by instructions to us and are contractually obligated accordingly. This includes in particular hosting providers for the websites and agencies for their support and maintenance, newsletter service providers and other IT service providers for hosting, support and maintenance of our other IT systems. Personal data from customers and vendors may also be transferred to external service providers (e.g. tax consultants and legal advisors). Our third-party business partners, including LexisNexis, may provide us with your personal information to enable us to perform background checks and screening activities, in order to meet our legal obligations, and for other purposes, as described in this privacy notice. LexisNexis is responsible for all personal information that LexisNexis collects, uses, discloses, stores and transfers about you until we receive it. To learn more about how LexisNexis collects, uses, discloses, stores and transfers your personal information, please read their privacy policy at LexisNexis’ website. Furthermore, we sometimes use plug-ins from other providers on our website; for more information please have a look at the cookie settings. 

This site uses cookies and other technologies like third-party tools. Cookies are text files or information that are stored on your computer and that allow for an analysis of website use and automatically recognize you on your next visit to our website. You can prevent the installation of cookies by setting your browser accordingly. This may lead to you not being able to use all services to their full extent. To learn more about the utilization of cookies on our website, please have a look at our cookie settings.

Each time you access the website, logs are created temporary and processed for statistical purposes and to improve the quality of our website. These data logs consist of the following data:

• the name and address of the requested content,
• the date and time of the request,
• the amount of data transferred,
• the access status (e.g. content transferred, content not found),
• the description of the web browser and operating system used,
• the referral link, which indicates the page from which you came to ours,
•  the IP address of the requesting computer, which is shortened so that a personal reference can no longer be established.

 

The named data logs are only collected and used anonymously.

In addition, we store the full IP address transmitted by your web browser device for a strictly specific purpose for a period of seven days, in the interest of being able to detect, limit and eliminate attacks on our website. After this period, we delete or anonymize the IP address. We reserve the right to check this data retrospectively if we become aware of concrete indications of illegal or unauthorized use. The data will be deleted immediately if it is no longer necessary to achieve the purpose, but at the latest after 7 days.

Your data is stored by us for as long as is necessary for the above purpose or to comply with legal requirements.

When we collect, use or disclose your personal data, the applicable data protection law in Singapore grants you certain rights as a data subject:

Right of access

You have the right to request to access your personal data in our possession or under our control in accordance to the applicable law.

Right to correct​

You have the right to request to correct any inaccurate personal data concerning you and, where applicable, the completion of any incomplete personal data that is in our possession or under our control in accordance to the applicable law.

Right to withdraw your consent given
You have the right to withdraw your consent to our collection, use and disclosure of your personal data. 

Right to data portability

You have the right to request the transmission of your personal data that is in our possession or under our control to another organisation in a commonly used and machine-readable format.

Right to lodge a complaint with Personal Data Protection Commission

You have the right to lodge a complaint with the Personal Data Protection Commission if you are of the opinion that our collection, use, disclosure, storage and transfer of your personal data concerning you violates the applicable law.

We reserve the right to change this Privacy Policy from time to time to ensure that it complies with current legal requirements or to implement changes to our services in the Privacy Policy, such as when introducing new services. Please visit this page periodically to see the current Privacy Policy.

If you have any questions regarding collection, use or disclosure of your personal data, you can contact our Data Protection Officer directly, who will be available with his team even in the case of requests for information, exercising your data subject rights or complaints. 

External Data Protection Officer

Jennifer Jähn-Nguyen
Sechslingspforte 2
22087 Hamburg, Germany

dataprotection@tesa.com