Privacy Policy Marketing
 

In this data protection information, we explain how we process your data for the purposes of our marketing, e.g. for newsletters and when you voluntarily participate in market research or customer feedback interviews and questionnaires. 

Responsible for data processing to the extent described below is tesa SE, Hugo-Kirchberg-Straße 1, 22848 Norderstedt, Germany or a company of the tesa Group [see overview tesa group]. 

To the overview of the various privacy information
Privacy Statement  - tesa
Here you can find out how we basically handle your data. In addition to the contact details of the person responsible and the data protection officer, you will find information on your rights here.

We use your contact data for the purpose of direct advertising, provided that we have legitimate interests in doing so (Art. 6 para. 1 sentence 1 lit. f GDPR) or have received your express consent (Art. 6 para. 1 sentence 1 lit. a GDPR). In this context, we usually process contact data (e.g. name, postal address, e-mail address, telephone numbers) as well as your interests/preferences with regard to our products for, e.g. 

• Invitations to events or trade fairs
• Offers and information about our services and products by e-mail
• Christmas/New Years greetings
• Invitations to participate in customer surveys, or market research.

 

You also agree that we may contact you by telephone for these purposes. 

You can revoke your consent for advertising at any time without giving reasons. In the case of direct advertising based on our legitimate interests, you have the right to object at any time. We will note your revocation/objection and will no longer use your data for marketing purposes in the future. Simply send us an e-mail to .

Your participation in a customer satisfaction survey is voluntary and we only process the personal data provided by you for this purpose. In the case of anonymous customer surveys, we only process the connection data required for technical reasons, including your IP address, which we do not store.

When you voluntarily participate in market research and customer feedback interviews/questionnaires, we process your personal data that you provide to us for these purposes. Depending on the type and scope of the analysis in detail, we may process the following categories of data from you:

• Information about your person (e.g., first and last name, telephone number, e-mail address),
• information about your company as the content of interviews and/or questionnaires,
• other information that you give us in this context. 

 

Only with your explicit consent will we make audio or video recordings of interviews or other conversations.

The legal basis for the processing of personal data is your consent, which you can revoke at any time and without giving reasons. In some cases, our legitimate interests in surveying customer satisfaction and product development as well as information about similar other products are the legal basis for data processing, which you can object to at any time. Simply send us an e-mail to revoke or object to support[at]tesa.com.

If you order our newsletter, we need your data (at least your e-mail address) to send you information about products, services, events or other interesting information. After you have placed your order on our website, you will receive a confirmation e-mail to the e-mail address you provided (so-called double opt-in). During the ordering process, we ask you to agree to further newsletter tracking. 

In doing so, we integrate individual tracking pixels into our newsletters, which enable us to recognize when the newsletter sent to you was accessed or opened and individualize the links present in the newsletter in order to be able to evaluate when you clicked on which link. We process this data on the basis of your consent.

If you wish to revoke your consent, use the link provided in each newsletter to unsubscribe or adjust your consent, or simply send us an email to support[at]tesa.com.

We will anonymize or pseudonymize your data at the earliest possible time. If we work with a market research company, anonymization usually takes place immediately before the data is passed on to tesa.

Your data will be stored by us for as long as it is required for the above-mentioned purposes or due to a legal obligation to keep records (e.g. commercial or tax obligations according to commercial code and tax code.

For data processing, we are supported by our technical service providers, newsletter providers and commissioned market research institutes, which are bound to secrecy and only process the data on our behalf. 

Recipients of your data are other companies within the tesa Group with whom we work closely. 

Further information on data protection can be found in our data protection declaration.

To the overview of the various privacy information
Privacy Statement  - tesa
Here you can find out how we basically handle your data. In addition to the contact details of the person responsible and the data protection officer, you will find information on your rights here.