Privacy Policy for tesa® PRO

Privacy Statement for general privacy information

Here you can find out the way we generally handle your personal data. In addition to our contact details and the ones of our data protection officer, you can find here the information regarding your rights.

If you would like to participate in tesa PRO as an existing customer, we will send you an invitation to activate your own tesa PRO customer account by e-mail. 

By managing your customer account we process your name, address and e-mail address as well as a customer ID and the password you have chosen. 

In order to provide the services of tesa PRO, we process your data on the basis of our terms of use. 

We process data of contact persons of a company or organisation on the basis of our legitimate interests for business correspondence with corporate customers.. As a contact person, you can object to this processing at any time with effect for the future. 

You can request the deletion of your customer account at any time. To do so, simply contact us at tesa.pro[at]tesa.com.
 

When submitting an order, we process your data for the fulfilment and execution of the purchase contract and, if the case, its rescission in the context of the contract termination. In addition, we use your data to inform you about the status of the order. You can deactivate such notifications at any time through the account settings. 

The legal basis of the data processing is the performance of the contract and the fulfilment of information and retention obligations.

If you submit an order as a contact person for a company or organisation, we process your data on the basis of our legitimate interests for business correspondence with corporate customers.. As a contact person, you can object to this processing at any time with effect for the future.

tesa PRO provides you with various e-learnings and other activities. If we collect further data from you, we will only process this data to the extent necessary to carry out the e-learning or activities. 

Your participation in e-learnings and other activities (e.g., progress and results of completed e-learnings) are stored in your customer account. 

We process your data in order to send you various communications by mail. These are: 

• necessary system-related messages e.g., for invitation, account activation and password reset
• notifications regarding the status of orders
• reminders about not yet completed e-learnings
• product recommendations that we compile based on your order history

 

You can object to receiving product recommendations at any time. To do so, you can accordingly edit your corresponding account-settings or contact us directly at tesa.pro[at]tesa.com. 

Your data will be stored by us for as long as it is required for the above-mentioned purposes, or to comply with a legal storage obligation, or until you delete the account. Data relating to an order transaction will be stored for 3 years after completion of the order, provided that no legal storage obligations (e.g., commercial or tax obligations ) require longer storage. The period begins with the end of the calendar year in which the event triggering the period falls.

For further information on data protection, please see our Privacy Policy . For more information concerning cookies and Marketing-Tools please read our Cookie-Policy.